Privacy Policy
SI USA (Legal name: SI USA INC)
This Privacy Policy describes how SunSpart.com, owned and operated by SI USA INC, collects, uses, and protects personal information when you visit or make a purchase from our website.
By accessing or using SunSpart.com, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information only when necessary to operate our website, process orders, and provide customer support.
The information we may collect includes:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Order and transaction details
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Payment confirmation information (processed by third-party providers)
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IP address, browser type, and device information
Visitors may browse the website without providing personal information; however, certain features such as checkout and customer support require basic contact details.
2. How We Use Your Information
We use collected information solely for legitimate business purposes, including:
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Processing and fulfilling customer orders
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Communicating about orders, shipping, and support requests
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Improving website functionality and user experience
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Preventing fraud and unauthorized transactions
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Complying with legal, regulatory, and tax obligations
We do not sell, rent, or trade personal information to third parties.
3. Information Sharing
We may share limited information with trusted third-party service providers strictly for operational purposes, such as:
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Secure payment processors
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Shipping and logistics partners
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Website hosting and technical support services
All third-party providers are required to protect customer data and use it only for the services they perform on our behalf.
Information may also be disclosed if required by law or to protect our legal rights.
4. Payment Processing & Security
All payments are processed through secure, PCI-compliant third-party payment gateways.
SunSpart.com does not store full credit card numbers or sensitive payment credentials on its servers.
Data transmissions are protected using SSL (Secure Socket Layer) encryption technology.
5. Cookies & Analytics
SunSpart.com uses cookies and similar technologies to:
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Enable website functionality
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Remember user preferences
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Process shopping cart activity
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Analyze site traffic and performance
We may use third-party analytics tools, such as Google Analytics, which collect anonymized and aggregated data for analytical purposes only.
Users may disable cookies through browser settings, though some website features may be limited.
6. Data Retention
Personal information is retained only for as long as necessary to:
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Complete transactions
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Provide customer support
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Meet accounting, tax, and legal requirements
When no longer required, data is securely deleted or anonymized.
7. Your Privacy Rights
Depending on your location, you may have the right to:
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Request access to personal data
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Request correction or deletion
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Opt out of marketing communications
Requests can be submitted using the contact details below. Identity verification may be required before processing requests.
8. Children’s Privacy
SunSpart.com is intended for users 18 years of age or older.
We do not knowingly collect personal information from minors.
9. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
10. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date.
Need Assistance?
If you have any questions regarding shipping, delivery, or order status, please contact our customer support team:
Customer Support Hours (Pacific Standard Time – PST)
Monday – Friday: 10:00 AM – 6:00 PM (PST)
Saturday: Limited support via email
Sunday & U.S. Public Holidays: Closed
Business Information
Company Name: SI USA INC
Website: sunspart.com
Email: info@sunspart.com
Phone: +1 (347) 725-7508
Business Address:
16461 109TH AVE,
JAMAICA, NY 11433
United States
